Outcome Measures

One of our responsibilities is to come up with Outcome Measures


An Outcome Measure a measure of the result of a system, relative to the aim. An outcome measure is used to measure the success of a system. For example, the outcome measure could be the percentage of people who do not get polio. An output measure, for example, would be the number of people vaccinated with the polio vaccine. Often management focuses on output measures which do not tell you about the success but rather are a measure of activity. Care should be taken to define good outcome measures to use in determining the success of our programs and in determining the whether improvement projects result in improved outcomes.

Examples of output measures are number of teens attending programs in the summer reading club, or the number of students accessing Live Homework Help. Those are both measures of activity that don't necessarily tell us the whole story.

Examples of outcome measures: literacy rate increase citywide, numbers of students applying for college, or the decrease in drop-out rates.


It's up to us to come up with viable outcome measures that address the goals of our team

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